Looking back on 2019
What a year 2019 has been! At Muslim Youth Helpline we’re focusing on giving thanks. Thank you to our clients for trusting us enough to get in touch, and to you, our generous supporters and donors who gave their time, their donations, their contacts, their advice, and their good wishes to help MYH achieve so much this year.
This year we concentrated on building an excellent service, raising our quality standards in terms of service and technology. MYH switched to a new tech platform for our calls and web chat, meaning better quality conversations and more updated technology.
We also reached out to the community with a spruced up social media presence. You can connect with us on Twitter, Instagram, Facebook and LinkedIn. Our most popular blog post of the year was marking the milestone of taking 1,500 enquiries in the five months after Ramadan. Since then, we’ve taken another 1,000 enquiries, bringing the total to over 2,500 enquiries in 2019.
Our helpline has certainly been busy, and we’ve held two training rounds to train up volunteers to take enquiries from those in need. We’re always on the look out for more, so please do apply if you’re interested.
During the summer we participated in a round table discussion with HRH The Duke of Sussex, Prince Harry. We also consulted with the BBC’s EastEnders to advise on a storyline where Bobby Beale finds his way to Islam, and shows how his faith gives him strength and comfort.
September saw a focus on university freshers’ week, and we sent out thousands of our new ‘Student Guide to Wellbeing’. You can order copies by emailing us here.
MYH ran its first ‘Mind Your Health’ quiz night in November, raising some funds while raising awareness of how common mental health issues are, and what religion teaches about looking after our mental health. This month also saw the MCB’s ‘Our Youth Our Future’ conference, where MYH ran an interactive workshop delving in to the stigma that affects our communities.
MYH is also a founding member of the Faith & VAWG Coalition, working with our counterparts of other faiths to raise the agenda of violence against women and girls both in government and in the community.
We’ve had the opportunity to work with several schools in the last year, providing training and workshops to enrich the lives of students, teachers and parents. MYH is proud to have worked with Elizabeth Garrett Anderson School, Central Foundation Girls’ School, Hujjat Madressa, Al Sadiq School, Al Zahra School, Al Risalah Schools, Lady Aisha Academy and the Association of Muslim Schools.
Partners we’ve worked with or had some knowledge exchange with:
South Asian Young Peoples’ Project
Randeree Charitable Trust
One Family Foundation
MYH worked closely with LaunchGood on three campaigns this year - Ramadan, Dhul Hijjah and Giving Tuesday. Our supporters helped us reach our goals each time, and we’ll forever be grateful to those who took the time to donate during those days.
We’re looking forward to an even more incredible 2020, with an exciting Ramadan campaign in the works, several partnerships and events, and very excitingly, a spate of challenges to get people active and healthy while supporting MYH.
Thank you for taking the time to support our mission of being there for those who have nowhere else to turn. We’ll look forward to staying in touch.
Please keep our clients and MYH in your prayers. You’re in ours.